BUILD ON TRUST AND TRUTH

At Cuma, science and care unite to deliver skincare rooted in honesty and trusted by customers

We Live by Cuma

Every decision we make, from ingredients to impact, is guided by these four pillars.

Conscious

Every decision we make — from ingredients to impact — is guided by these four pillars.

Uncompromising

We refine our products until they deliver visible improvements with continued use, helping reduce the look of puffiness, fine lines, and under-eye fatigue.

Mindful

We produce in small batches, source responsibly, and keep our process cruelty-free, because beauty should never come at the planet’s expense.

Authentic

We believe in truth over trends. Our skincare is expert-informed, clinically inspired, and trusted by customers worldwide, no hype, just thoughtful care that fits into real routines.

Our Values

At Cuma, we believe skincare should be intentional, minimal, and deeply effective. Every product we create begins with a single purpose — to support one specific area of skin with precision and care — and is refined until it performs that role exceptionally well.

We don’t believe in overwhelming routines with endless steps or crowding formulas with unnecessary fillers. Instead, we focus on what truly matters: active botanicals and science-backed ingredients selected to deliver visible results with consistent use.

Each balm or cream is designed to simplify your routine while boosting confidence. No excess. No shortcuts. Just formulas you’ll trust, reach for daily, and rely on to keep your skin looking calm, radiant, and resilient.

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Our Impact

At Cuma, responsibility is never an afterthought — it’s built into every choice we make. We’re committed to creating products that are as thoughtful as they are effective, because true beauty should never come at the cost of the planet.

That’s why we produce in small batches to help reduce waste, carefully source ingredients from trusted partners, and maintain a cruelty-free standard. We also prioritize recyclable packaging and minimal designs that respect both your skin and the environment.

Every formula reflects a balance of science, sustainability, and care — proof that skincare can be both high-performing and responsibly made. With Cuma, you can feel good about what you put on your skin.

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Our Footprint

At Cuma, we believe what touches your skin should also respect the planet. That’s why we design our packaging with recyclability in mind, from jars to cartons, to help minimize waste wherever possible.

Our formulas are created with sustainability at the forefront — relying on lab-stable botanicals and clean, proven actives chosen for both performance and responsible sourcing. We avoid unnecessary extras and focus on ingredients that support skin while keeping our process intentionally minimal.

Beyond product design, we’re continually improving our practices with a long-term commitment to reducing waste and leaving a lighter footprint over time. Every choice we make — from sourcing to shipping — reflects our promise to care for your skin and the world around it.

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Frequently asked Questions

Where can I contact you?

We’re here to assist you! Reach out to us using the following options:

  • Email Support: For any questions or assistance, email us at info@trycuma.com
  • Contact Form: Prefer filling out a form? Visit our Contact Us page and let us know how we can he

What payment methods are available?

We accept Paypal, Visa, Mastercard, American Express, Discover, JBC, Diners Club.

I forgot to use my discount, what should I do?

No worries! We're happy to help you with your order.

To get started, please have your order number handy (and your discount code if you have one), and contact our Customer Experience team by emailing us at info@trycuma.com

We look forward to assisting you!

How do I know if my order has been placed successfully?

You will get an automatic email saying your order has been processed. Once the order has been sent to you, you will get another email saying your order has been dispatched and we will give you the tracking ID to follow your shipment.

Where is my order?

Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online at the Track Your Order page.

Question not answered?

Send us an email to info@trycuma.com Please note: if you send more than one email, your email will be moved to the back of the support queue.

That means the more emails you send, the longer it takes to get a reply.

Just send us one and we will reply to it within 24 hours, that’s a guarantee. Order cancellation emails will be answered first.